Platform access +3 manager accounts
Branded feedback app recording page
Unlimited feedback collection
1 Location, up to 10 feedback source departments
16 hours of free voice processing
3hours of live training and configuration
Chat/Ticket Support
Platform access +10 manager accounts
3th party systems integration (strategy,plan, coding)
Branded white label feedback app recording page
Unlimited feedback collection
Unlimited locations (1 included) and
50hours of free voice processing
8hours of live training and configuration
Feedback injestion from Whatsapp, SMS, telegram
Automated feedback monitoring and injestion from Google, Trustpilot, Booking, Trip Advisor etc (Add-On)
Everything in Premium plan plus the following:
Unlimited platform manager accounts
System Integrations and APIs
Branded white label feedback app recording page
Unlimited locations
16hr of live training and configuration
Automated feedback invitation via Email ,
Webhooks and premium channel integrations
Dedicated cloud environment Companies that lead in customer experience achieve more than double the revenue growth compared to those that lag.
McKinsey 2021
After implementing a comprehensive citizen experience strategy and increasing NPS score from 6.5 to 8.3 we have recorded 45% reduction of service interaction time and costs.
Singapore's GovDigital Services
Addressing customer feedback can lead to a 75% reduction in customer churn rates.
McKinsey 03/2023

